What is an ECommerce Chatbots and What Role Does it Play?

Artificial intelligence is an emerging technology that is getting increasingly popular as time goes by. Chatbots are an example of artificial intelligence. They are software programs that are capable of talking to other software programs. This allows them to understand what people are saying and respond to them appropriately. In recent years, chatbots have grown in popularity as they have begun to enter the business world. Chatbots can now be found in places like Facebook, Google, Microsoft, and Twitter. They helpful when you need to contact customer service. They can answer common questions, provide information about products, and give you directions. Also be used to sell products and services to customers.

There are many different types of chatbots.

Some chatbots have just a basic vocabulary while others can hold a conversation using natural language. There are even chatbots that are capable of learning from conversations they have had. Some chatbots are designed to mimic human conversations and have been programmed to learn by observation. These are capable of imitating human conversation and even understand jokes and sarcastic comments. They can also read social media posts and respond with appropriate answers. They can also read text messages and email messages and respond appropriately. These chatbots are useful for companies that want to provide customer service. They can be used to answer simple questions and can even help you resolve problems.

There are two main types of chatbots: those that have a human-like voice and those that don’t. The first type is called a virtual assistant. These chatbots can carry on a conversation with customers using text and speech. The second type is called a conversational bot. These bots can be used to handle customer service tasks such as providing answers to questions, scheduling appointments, and performing other tasks.

If you’re an eCommerce entrepreneur who wants to grow your business, then you need to know how chatbots work and what role they play in the online world. In this post, we’ll take a look at the history of chatbots, how they can help your business, and how they’re changing the way consumers interact with brands online.


History and Origins The concept of chatbots was first introduced in the 1960s by American psychologist Paul R. Lippmann. He had previously developed a theory that suggested people would prefer to converse with computers rather than other human beings. He later developed a chatbot called ELIZA, which is considered to be the first chatbot. It was designed to simulate a psychotherapist and its responses were based on psychoanalytic theories.

ELIZA was based on the idea that humans can understand only about 10% of what another human says to them and that the rest of the conversation is beyond their comprehension. So, if a computer could understand the remaining 90% of human conversations, it would become a perfect psychotherapist. ELIZA was used by researchers to study how people respond to conversational patterns. It was also used as a teaching tool for students, who could practice their English skills by chatting with it. Chatbots: What Are They?


In conclusion, there is no doubt that AI is a big deal. There is a lot of hype around the topic and the media is full of stories about AI and its impact. However, the reality is that AI is a tool that can be used for good and bad purposes. For example, it can help us to do things more efficiently, but it can also be used to make us slaves. It’s important to realize that AI is not something that is going to replace humans. It will be a tool that will help us to do things better. It will help us to do things that are impossible for us to do now.


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